Retail Clerk (m/f/d) BIKE24 Dresden

  • BIKE24
  • Dresden (Löbtau)
  • Junior, Career start
  • Work experience
  • Commercial professions (other)
  • Sale, retail
  • Fulltime
  • Published: 2022-06-07
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Retail Clerk (m/f/d) BIKE24 Dresden

(Fulltime, unlimited)
Career changers are very welcome!

Looking for a new challenge where you can combine your passion for biking with your job?
BIKE24 is the one-stop shop for the fast-growing community of cycling enthusiasts, promoting green mobility. Founded in 2002, we have evolved from a specialised online retailer in the cycling sector to one of the leading e-commerce platforms in continental Europe with a focus on the premium segment.
With every complete bike, every pedal and every functional jacket that we sell, we contribute to our customers using their bikes more frequently and thereby travelling more sustainably. Our concept for success not only includes our unique product range in terms of depth and breadth – we also score with our customer-friendly service and lightning-fast shipping. Since many of our team members are enthusiastic bikers themselves, we can also offer our customers top expert advice. All this enables us to address the rapidly growing group of everyday cyclists as well as enthusiastic cycling fans.
Your mission:
Together with your colleagues in the hub, you solve the individual problems of customers quickly and easily. Your focus is on customer service and you offer high-quality advice. All customers are part of our community and you give them a good feeling.

What you can expect from us:

  • Attractive social benefits, e.g. special conditions in our online shop, the possibility of a company pension scheme or a job ticket for public transport in Dresden.
  • We are a team: Your colleagues support you in your daily work. Our team is a colourful mix. What unites them all is the relaxed and friendly interaction with each other and the care for our customers.
  • All colleagues at BIKE24 are on first name terms. Yes, even the bosses! Why? Because we want to communicate at eye level. What went wrong? What can we do better? What is going well?
  • You can expect varied tasks with a lot of scope for decision-making - you're always on the move. It only gets boring here if you let it.
  • We organise working hours on a long-term basis: on a monthly basis with a lot of consideration for individual needs.
  • An attractive working environment in a small team, in which professional exchange is lived and promoted across departments.

Your new challenge:

  • You will be responsible for service-oriented advice and support for our customers as well as the sale of bicycles and sporting goods in our store in Dresden Löbtau.
  • You ensure a professional order that reflects the feel-good character of our store.
  • You take over the bike sizing for and with our customers and help them to find the optimal bike.
  • Thanks to your solution-oriented approach, you are also the first point of contact for all customer questions and problems and take care of the uncomplicated return and exchange of goods.

Your profile:

  • Ideally, you have completed professional education in retail or have a comparable qualification.
  • Experience in the bike/outdoor trade is desirable, but we recognise talents from other areas when we see them. Interested parties from similar professional fields are therefore also very welcome.
  • You also share our enthusiasm for sports and cycling and can share this with our customers. You are also enthusiastic about the community idea that we love and live in our stores.
  • With a pronounced customer orientation and your strong communication skills, you will always create a positive advisory and shopping experience for our customers, so that they feel completely at ease in our store.
  • In addition to your good PC user skills, counselling sessions in German and English are no obstacle for you.
  • Lucas Morgner
  • Junior Recruiter
  • +49 351 417 497 - 317